The Human Cost of Tech Layoffs: Why UX Professionals Are Leaving the Country (And the Industry)

As UX consultants, we're witnessing something unprecedented: experienced design professionals are leaving not just their jobs, but the country entirely. Others are abandoning the tech industry altogether after decades of expertise.

This isn't just another article about layoff statistics. This is about the human cost of corporate decision-making—and why the way companies treat people during layoffs is causing systemic damage to the tech industry, our cities, and the products we all depend on.

Warning: This is a raw, honest discussion about job insecurity, mental health, and the current state of the tech industry. It's October 2025, and things are not okay.

The Exodus: When Leaving the Country Feels Like the Only Option

We know someone—a talented data analyst we've worked with for years—who recently left the United States entirely.

The reason? It's simply too expensive to come back.

They left to travel, to decompress from the stress of the tech industry. But returning to LA, Chicago, or any major tech hub has become financially impossible. The cost of living, the job insecurity, the stress—it's not worth it anymore.

They're not coming back.

This isn't an isolated case. We're hearing similar stories across our networks:

  • A friend left LA for Chicago, dealing with family issues, unable to afford LA anymore despite years in tech
  • Another friend trying to sell her condo in LA—priced low to escape, but buyers keep backing out due to stock market volatility
  • Colleagues moving to smaller cities where their tech salaries stretch further
  • Professionals leaving tech entirely for industries with more stability

As UX design agencies working with clients across markets, we're seeing the geographic migration firsthand. The talent that built Silicon Valley, that made tech hubs thrive, is dispersing—not by choice, but by economic necessity.

The Nashville Bubble: Comfort in a Storm

Here in Nashville, there's a bubble. It feels different from Chicago, LA, or San Francisco.

Why Nashville feels different:

  • Lower cost of living compared to major tech hubs
  • Money goes further—you can actually afford housing
  • Less intense tech culture pressure
  • Service-focused economy rather than product-focused
  • Growing but not oversaturated market

But even here, we feel the tremors. We know people gambling on the stock market—literally gambling, not investing—and developing medical problems from the stress.

UX consultants in Nashville are watching friends and colleagues struggle with:

  • Job insecurity despite being employed
  • Fear of being next in line for layoffs
  • Inability to plan for the future
  • Mental and physical health deterioration
  • Constant low-level anxiety about the economy

The bubble feels comfortable, but we know it's still a bubble. And bubbles burst.

The Quarter 4 Reality: If You're Not in the Budget, You Don't Exist

It's October 2025. For companies with fiscal year planning, this is crucial:

What's happening right now:

  • Companies are planning 2026 budgets
  • Headcounts are being determined
  • Vendor lists are being approved or cut
  • Design teams are being evaluated for "necessity"

If you're not included in these plans—as an employee or an approved vendor—you won't exist in 2026.

This is the reality product design consultants and fractional design officers face: You need to be in the conversation now, or you won't get work next year.

For full-time employees, this creates anxiety spirals:

  • Will my role still exist in January?
  • Should I start looking now?
  • But the job market is terrible...
  • What if I leave and it gets better?
  • What if I stay and get laid off with no warning?

The psychological toll is immense.

The ICE Raids: When Fear Comes Home

In Chicago, something has changed dramatically in recent months. For the first time in 20 years of living here, there's a pervasive sense of fear.

What's happening:

  • Neighborhoods being tear-gassed by ICE
  • Neighbors wearing whistles to alert others of ICE presence
  • Citizens being grabbed alongside undocumented residents
  • People afraid to leave their homes
  • Fear affecting workplace morale and productivity

How this affects workplaces:

  • Employees afraid to commute downtown
  • Reduced focus and productivity
  • Constant underlying anxiety
  • Community trust breaking down
  • Mental health crisis spreading

As UX consultants in Chicago working with diverse teams, we're seeing the impact firsthand: It's hard to focus on design sprints when you're worried about your neighbors' safety.

This isn't political commentary—it's human reality. When people in your community are afraid, when your colleagues are stressed about their families, when fear permeates daily life, it affects everything. Including the products we build.

The Ukraine Parallel: Gratitude Born from Struggle

One of our former colleagues lived in Ukraine when the war started. He was a man of military age, required to stay while his wife and child fled to Poland.

We didn't know if we'd hear from him again.

But something remarkable happened: Despite living in a war zone, despite uncertainty about survival, he was the most resilient, positive person we worked with.

He was:

  • Always in good mood
  • Happy to be on calls with the team
  • Excited to do the work
  • Grateful for normalcy

The lesson: Suffering and struggle can paradoxically create profound gratitude for small things, for work, for connection, for simply being alive.

The contrast: Meanwhile, in relatively safe America, we're destroying our own well-being through corporate dysfunction, job insecurity, and treating humans as disposable resources.

The Corporate Empathy Void: Where Did Leadership Go?

Remember when Ukraine's invasion began? There was an outpouring of corporate support and empathy for Ukrainian employees and citizens.

Now, that empathy has vanished.

We're not seeing companies speak up about:

  • Ukraine (ongoing war, forgotten)
  • Gaza (humanitarian crisis)
  • Domestic issues (ICE raids, civil rights)
  • Their own employees' struggles
  • The human cost of their decisions

Instead, we're seeing:

  • Mass layoffs with no warning
  • Elimination of severance packages
  • Gutting of health benefits
  • Silence on social issues
  • Focus purely on shareholder value

UX design agencies in Detroit and across the country work with companies that used to prioritize human-centered values. Now those values seem to vanish the moment revenue projections dip.

Where is the leadership? Where are the executives who remember that "human-centered design" should extend to how we treat the humans designing our products?

The Two Realities: Grateful to Have Jobs, Desperate to Leave

Talk to UX professionals currently employed, and you'll hear two contradictory truths:

Reality 1: Gratitude

  • "At least I have a job"
  • "I should be thankful I'm still employed"
  • "Others have it worse"
  • "I can't complain"

Reality 2: Misery

  • "I can't wait to leave this company"
  • "The management is terrible"
  • "The projects are soul-crushing"
  • "I'm just hanging on by my fingernails"

This is not healthy. This is not sustainable. This is a workforce on the edge of breakdown.

As fractional UX experts working with multiple companies, we see the same pattern everywhere:

  • People terrified they'll be next to be laid off
  • Demotivated by corporate behavior
  • Staying only because alternatives seem worse
  • Burning out slowly but unable to escape

The problem: Companies are operating on fear-based retention, not value-based retention. People stay because they're afraid, not because they want to be there.

The Entrepreneurship Reality: It's Harder Than Ever

For those trying to escape corporate dysfunction by starting businesses, the reality is equally bleak.

What we're hearing from entrepreneurs:

  • Difficulty getting first clients
  • Companies not spending money
  • Slower sales cycles than ever before
  • Less enthusiasm from potential customers
  • Harder to get meetings with decision-makers

Why this is happening:

1. End Users Aren't Spending Money

If consumers aren't buying products/services, companies don't make money. If companies don't make money, they don't hire consultants or buy services.

2. Companies Are Making Do Without

Instead of hiring UX design agencies or consultants, companies are:

  • Having employees do things manually
  • Using old, inefficient systems
  • Avoiding any "nice to have" expenses
  • Cutting anything not absolutely essential

3. VC Funding Has Dried Up

The AI bubble appears to be bursting. Venture capital firms are in holding patterns, afraid to invest because:

  • Uncertainty about AI's actual ROI
  • Regulatory uncertainty
  • Economic volatility
  • Previous investments not paying off

4. Government Funding Cuts

What people don't discuss: Government funds massive amounts of innovation.

Recent cuts:

  • USAID programs supporting innovation
  • Science and research funding
  • Design firms contracted by government
  • Infrastructure projects
  • Technology development grants

Historical context: The internet itself was a DARPA (government) project. GPS was military technology. Many foundational technologies came from government-funded research.

When government stops funding innovation, the entire ecosystem suffers.

The Nashville Bubble: Comfort in a Storm

Here in Nashville, there's a bubble. It feels different from Chicago, LA, or San Francisco.

Why Nashville feels different:

  • Lower cost of living compared to major tech hubs
  • Money goes further—you can actually afford housing
  • Less intense tech culture pressure
  • Service-focused economy rather than product-focused
  • Growing but not oversaturated market

But even here, we feel the tremors. We know people gambling on the stock market—literally gambling, not investing—and developing medical problems from the stress.

UX consultants in Nashville are watching friends and colleagues struggle with:

  • Job insecurity despite being employed
  • Fear of being next in line for layoffs
  • Inability to plan for the future
  • Mental and physical health deterioration
  • Constant low-level anxiety about the economy

The bubble feels comfortable, but we know it's still a bubble. And bubbles burst.

The Quarter 4 Reality: If You're Not in the Budget, You Don't Exist

It's October 2025. For companies with fiscal year planning, this is crucial:

What's happening right now:

  • Companies are planning 2026 budgets
  • Headcounts are being determined
  • Vendor lists are being approved or cut
  • Design teams are being evaluated for "necessity"

If you're not included in these plans—as an employee or an approved vendor—you won't exist in 2026.

This is the reality product design consultants and fractional design officers face: You need to be in the conversation now, or you won't get work next year.

For full-time employees, this creates anxiety spirals:

  • Will my role still exist in January?
  • Should I start looking now?
  • But the job market is terrible...
  • What if I leave and it gets better?
  • What if I stay and get laid off with no warning?

The psychological toll is immense.

The ICE Raids: When Fear Comes Home

In Chicago, something has changed dramatically in recent months. For the first time in 20 years of living here, there's a pervasive sense of fear.

What's happening:

  • Neighborhoods being tear-gassed by ICE
  • Neighbors wearing whistles to alert others of ICE presence
  • Citizens being grabbed alongside undocumented residents
  • People afraid to leave their homes
  • Fear affecting workplace morale and productivity

How this affects workplaces:

  • Employees afraid to commute downtown
  • Reduced focus and productivity
  • Constant underlying anxiety
  • Community trust breaking down
  • Mental health crisis spreading

As UX consultants in Chicago working with diverse teams, we're seeing the impact firsthand: It's hard to focus on design sprints when you're worried about your neighbors' safety.

This isn't political commentary—it's human reality. When people in your community are afraid, when your colleagues are stressed about their families, when fear permeates daily life, it affects everything. Including the products we build.

The Ukraine Parallel: Gratitude Born from Struggle

One of our former colleagues lived in Ukraine when the war started. He was a man of military age, required to stay while his wife and child fled to Poland.

We didn't know if we'd hear from him again.

But something remarkable happened: Despite living in a war zone, despite uncertainty about survival, he was the most resilient, positive person we worked with.

He was:

  • Always in good mood
  • Happy to be on calls with the team
  • Excited to do the work
  • Grateful for normalcy

The lesson: Suffering and struggle can paradoxically create profound gratitude for small things, for work, for connection, for simply being alive.

The contrast: Meanwhile, in relatively safe America, we're destroying our own well-being through corporate dysfunction, job insecurity, and treating humans as disposable resources.

The Corporate Empathy Void: Where Did Leadership Go?

Remember when Ukraine's invasion began? There was an outpouring of corporate support and empathy for Ukrainian employees and citizens.

Now, that empathy has vanished.

We're not seeing companies speak up about:

  • Ukraine (ongoing war, forgotten)
  • Gaza (humanitarian crisis)
  • Domestic issues (ICE raids, civil rights)
  • Their own employees' struggles
  • The human cost of their decisions

Instead, we're seeing:

  • Mass layoffs with no warning
  • Elimination of severance packages
  • Gutting of health benefits
  • Silence on social issues
  • Focus purely on shareholder value

UX design agencies in Detroit and across the country work with companies that used to prioritize human-centered values. Now those values seem to vanish the moment revenue projections dip.

Where is the leadership? Where are the executives who remember that "human-centered design" should extend to how we treat the humans designing our products?

The Two Realities: Grateful to Have Jobs, Desperate to Leave

Talk to UX professionals currently employed, and you'll hear two contradictory truths:

Reality 1: Gratitude

  • "At least I have a job"
  • "I should be thankful I'm still employed"
  • "Others have it worse"
  • "I can't complain"

Reality 2: Misery

  • "I can't wait to leave this company"
  • "The management is terrible"
  • "The projects are soul-crushing"
  • "I'm just hanging on by my fingernails"

This is not healthy. This is not sustainable. This is a workforce on the edge of breakdown.

As fractional UX experts working with multiple companies, we see the same pattern everywhere:

  • People terrified they'll be next to be laid off
  • Demotivated by corporate behavior
  • Staying only because alternatives seem worse
  • Burning out slowly but unable to escape

The problem: Companies are operating on fear-based retention, not value-based retention. People stay because they're afraid, not because they want to be there.

The Entrepreneurship Reality: It's Harder Than Ever

For those trying to escape corporate dysfunction by starting businesses, the reality is equally bleak.

What we're hearing from entrepreneurs:

  • Difficulty getting first clients
  • Companies not spending money
  • Slower sales cycles than ever before
  • Less enthusiasm from potential customers
  • Harder to get meetings with decision-makers

Why this is happening:

1. End Users Aren't Spending Money

If consumers aren't buying products/services, companies don't make money. If companies don't make money, they don't hire consultants or buy services.

2. Companies Are Making Do Without

Instead of hiring UX design agencies or consultants, companies are:

  • Having employees do things manually
  • Using old, inefficient systems
  • Avoiding any "nice to have" expenses
  • Cutting anything not absolutely essential

3. VC Funding Has Dried Up

The AI bubble appears to be bursting. Venture capital firms are in holding patterns, afraid to invest because:

  • Uncertainty about AI's actual ROI
  • Regulatory uncertainty
  • Economic volatility
  • Previous investments not paying off

4. Government Funding Cuts

What people don't discuss: Government funds massive amounts of innovation.

Recent cuts:

  • USAID programs supporting innovation
  • Science and research funding
  • Design firms contracted by government
  • Infrastructure projects
  • Technology development grants

Historical context: The internet itself was a DARPA (government) project. GPS was military technology. Many foundational technologies came from government-funded research.

When government stops funding innovation, the entire ecosystem suffers.

The AWS Outage: The Hidden Cost of Layoffs

Yesterday, AWS had a major outage affecting approximately 85% of websites and apps globally.

The official explanation: "Underlying subsystem that monitors the health of network load balancers" in EC2 internal network.

Translation: We have no idea what that means. It sounds like corporate jargon designed to avoid admitting the real cause.

Our theory as UX consultants: This is the direct result of cutting critical personnel.

What probably happened:

  1. Company lays off experienced engineers to cut costs
  2. Someone named Peter who had deep domain knowledge gets let go
  3. Nobody knows what Peter actually did
  4. A system Peter maintained breaks
  5. Nobody else knows how to fix it
  6. Massive outage

This is the CrowdStrike pattern repeating: Cut corners, fire experts, critical systems fail.

We're seeing evidence everywhere:

  • Source code appearing on Netflix UI (development errors visible to users)
  • Buttons that don't work
  • Features breaking randomly
  • Performance degrading
  • Systems becoming increasingly fragile

The connection: These are not random technical failures. These are consequences of treating technical and design expertise as expendable.

The Inhumane Layoff Experience

For those who haven't experienced a tech layoff, here's how they typically work in 2025:

The Process:

Day Before Layoff (You Don't Know Yet)

  • Working normally
  • Maybe noticing executives are quiet
  • Perhaps some unusual meetings happening
  • But no warning

Layoff Day Morning

  • You wake up to an unexpected email
  • Subject line: "Important: Schedule Change" or similar vague title
  • Email says you've been laid off
  • 15-minute meeting scheduled with HR

The 15-Minute Call

  • You meet with HR person you've never met
  • Maybe your manager is there (torture for both of you)
  • HR person reads from a script very quickly
  • You can't process what they're saying
  • They explain severance (if any), health insurance transition (COBRA), final paycheck
  • Call ends

Immediate Aftermath

  • Your computer access gets cut off (sometimes mid-call)
  • Email access disabled
  • Slack/team chat removed
  • You have a few hours to download personal files (maybe)
  • Then you're completely locked out

The Worst Version (Google-Style)

  • You try to log in Monday morning
  • Your credentials don't work
  • You message colleagues who also can't log in
  • Nobody knows what's happening
  • Eventually someone contacts you to confirm you've been laid off
  • You worked there for 5+ years
  • No warning, no conversation, no humanity

This is happening at major tech companies. This is considered normal now.

The Google Case: Five Years of Dedication, Zero Respect

A product leader at Google worked there for five years. She dedicated herself to excellence, built relationships, delivered results.

How Google laid her off:

  • Friday: Everything normal
  • Sunday: Team member tries to log in, can't access their laptop
  • Monday morning: Multiple people can't log in
  • Eventually contacted via personal phone
  • Confirmed they'd been laid off
  • Zero advance notice
  • Zero explanation
  • Zero humanity

What this does to people:

  • Destroys trust in employers
  • Creates PTSD around job security
  • Makes people constantly anxious
  • Prevents long-term thinking or planning
  • Damages mental health profoundly

UX consulting firms working with these companies need to ask: If this is how you treat employees, how can we trust you'll treat users with respect?

The Health Insurance Insult: COBRA Costs

Here's an extra kick when you're down: COBRA health insurance.

The scenario:

  • Company lays you off
  • You lose health insurance
  • COBRA allows you to continue coverage
  • But YOU pay the full cost (what employer was paying + your portion)
  • Cost often $800-2000+/month

The insult: "We're laying you off because we need to cut costs. Also, pay us dramatically more money for health insurance or lose coverage entirely."

Where is the money supposed to come from? You just lost your income. How are you supposed to afford insurance that costs more than your mortgage?

The humane alternative: Companies should provide health insurance coverage (fully paid) for at least 3-6 months post-layoff as part of standard severance.

Why they don't: Because they can get away with not doing it. There's no requirement. Workers have no collective bargaining power.

The Tech Union Question: Could Collective Bargaining Save Us?

There's a book called "You Deserve a Tech Union" by Ethan Marcotte that's worth reading.

The question: Could forming tech unions prevent some of these disasters?

What unions could do:

  • Prevent arbitrary layoffs
  • Require severance packages
  • Ensure health insurance continuation
  • Push back against dangerous workload increases
  • Stop companies from eliminating critical roles
  • Provide collective bargaining power
  • Create accountability for corporate decisions

Example scenario with a union:

Without union:

  • Board decides to eliminate entire team to cut costs
  • Team gets 15-minute call
  • Everyone loses job instantly
  • Remaining teams scramble to cover work
  • Systems start failing
  • Nobody has power to push back

With union:

  • Board proposes eliminating team
  • Union representatives evaluate impact
  • Union says: "This team handles X, Y, Z dependencies. Eliminating them would put these other teams at risk and could cause system failures."
  • Union negotiates: proper transition period, cross-training, redistribution of work, adequate staffing
  • Board either provides resources or union can strike
  • Workers protected, systems stay stable

The power dynamic shifts when workers can collectively say "no."

The Wage Transparency Reality

Many people think discussing wages is prohibited. It's not. In fact, in many states (including Illinois), it's illegal for employers to prevent wage discussions.

Employers want you to think it's taboo because:

  • They can pay people unfairly if nobody compares
  • Prevents workers from realizing pay disparities
  • Keeps workers isolated and powerless

The cultural component: In Midwest culture particularly, discussing money is considered "rude." This cultural norm serves employer interests, not worker interests.

We encourage transparency: Know what your colleagues make. Know what market rate is. Know your worth.

The Reality Check: Are Tech Workers Essential?

Companies have cut design teams, research teams, entire product divisions. Are we actually critical?

The answer: Yes, but companies don't realize it until things break.

What happens after layoffs:

  • Products get worse
  • User satisfaction drops
  • Technical debt accumulates
  • Systems become fragile
  • Innovation stops
  • Competitive advantage erodes

But this happens slowly. Quarterly earnings might look good for a year or two while the foundation crumbles.

The AWS outage is a preview: This is what happens when you cut the people who keep systems running and products functional.

The expertise we provide—as UX consultants, product designers, researchers—isn't optional decoration. It's structural integrity.

When we're gone, things break. It just takes time for leadership to notice.

The AWS Outage: The Hidden Cost of Layoffs

Yesterday, AWS had a major outage affecting approximately 85% of websites and apps globally.

The official explanation: "Underlying subsystem that monitors the health of network load balancers" in EC2 internal network.

Translation: We have no idea what that means. It sounds like corporate jargon designed to avoid admitting the real cause.

Our theory as UX consultants: This is the direct result of cutting critical personnel.

What probably happened:

  1. Company lays off experienced engineers to cut costs
  2. Someone named Peter who had deep domain knowledge gets let go
  3. Nobody knows what Peter actually did
  4. A system Peter maintained breaks
  5. Nobody else knows how to fix it
  6. Massive outage

This is the CrowdStrike pattern repeating: Cut corners, fire experts, critical systems fail.

We're seeing evidence everywhere:

  • Source code appearing on Netflix UI (development errors visible to users)
  • Buttons that don't work
  • Features breaking randomly
  • Performance degrading
  • Systems becoming increasingly fragile

The connection: These are not random technical failures. These are consequences of treating technical and design expertise as expendable.

The Inhumane Layoff Experience

For those who haven't experienced a tech layoff, here's how they typically work in 2025:

The Process:

Day Before Layoff (You Don't Know Yet)

  • Working normally
  • Maybe noticing executives are quiet
  • Perhaps some unusual meetings happening
  • But no warning

Layoff Day Morning

  • You wake up to an unexpected email
  • Subject line: "Important: Schedule Change" or similar vague title
  • Email says you've been laid off
  • 15-minute meeting scheduled with HR

The 15-Minute Call

  • You meet with HR person you've never met
  • Maybe your manager is there (torture for both of you)
  • HR person reads from a script very quickly
  • You can't process what they're saying
  • They explain severance (if any), health insurance transition (COBRA), final paycheck
  • Call ends

Immediate Aftermath

  • Your computer access gets cut off (sometimes mid-call)
  • Email access disabled
  • Slack/team chat removed
  • You have a few hours to download personal files (maybe)
  • Then you're completely locked out

The Worst Version (Google-Style)

  • You try to log in Monday morning
  • Your credentials don't work
  • You message colleagues who also can't log in
  • Nobody knows what's happening
  • Eventually someone contacts you to confirm you've been laid off
  • You worked there for 5+ years
  • No warning, no conversation, no humanity

This is happening at major tech companies. This is considered normal now.

The Google Case: Five Years of Dedication, Zero Respect

A product leader at Google worked there for five years. She dedicated herself to excellence, built relationships, delivered results.

How Google laid her off:

  • Friday: Everything normal
  • Sunday: Team member tries to log in, can't access their laptop
  • Monday morning: Multiple people can't log in
  • Eventually contacted via personal phone
  • Confirmed they'd been laid off
  • Zero advance notice
  • Zero explanation
  • Zero humanity

What this does to people:

  • Destroys trust in employers
  • Creates PTSD around job security
  • Makes people constantly anxious
  • Prevents long-term thinking or planning
  • Damages mental health profoundly

UX consulting firms working with these companies need to ask: If this is how you treat employees, how can we trust you'll treat users with respect?

The Health Insurance Insult: COBRA Costs

Here's an extra kick when you're down: COBRA health insurance.

The scenario:

  • Company lays you off
  • You lose health insurance
  • COBRA allows you to continue coverage
  • But YOU pay the full cost (what employer was paying + your portion)
  • Cost often $800-2000+/month

The insult: "We're laying you off because we need to cut costs. Also, pay us dramatically more money for health insurance or lose coverage entirely."

Where is the money supposed to come from? You just lost your income. How are you supposed to afford insurance that costs more than your mortgage?

The humane alternative: Companies should provide health insurance coverage (fully paid) for at least 3-6 months post-layoff as part of standard severance.

Why they don't: Because they can get away with not doing it. There's no requirement. Workers have no collective bargaining power.

The Tech Union Question: Could Collective Bargaining Save Us?

There's a book called "You Deserve a Tech Union" by Ethan Marcotte that's worth reading.

The question: Could forming tech unions prevent some of these disasters?

What unions could do:

  • Prevent arbitrary layoffs
  • Require severance packages
  • Ensure health insurance continuation
  • Push back against dangerous workload increases
  • Stop companies from eliminating critical roles
  • Provide collective bargaining power
  • Create accountability for corporate decisions

Example scenario with a union:

Without union:

  • Board decides to eliminate entire team to cut costs
  • Team gets 15-minute call
  • Everyone loses job instantly
  • Remaining teams scramble to cover work
  • Systems start failing
  • Nobody has power to push back

With union:

  • Board proposes eliminating team
  • Union representatives evaluate impact
  • Union says: "This team handles X, Y, Z dependencies. Eliminating them would put these other teams at risk and could cause system failures."
  • Union negotiates: proper transition period, cross-training, redistribution of work, adequate staffing
  • Board either provides resources or union can strike
  • Workers protected, systems stay stable

The power dynamic shifts when workers can collectively say "no."

The Wage Transparency Reality

Many people think discussing wages is prohibited. It's not. In fact, in many states (including Illinois), it's illegal for employers to prevent wage discussions.

Employers want you to think it's taboo because:

  • They can pay people unfairly if nobody compares
  • Prevents workers from realizing pay disparities
  • Keeps workers isolated and powerless

The cultural component: In Midwest culture particularly, discussing money is considered "rude." This cultural norm serves employer interests, not worker interests.

We encourage transparency: Know what your colleagues make. Know what market rate is. Know your worth.

The Reality Check: Are Tech Workers Essential?

Companies have cut design teams, research teams, entire product divisions. Are we actually critical?

The answer: Yes, but companies don't realize it until things break.

What happens after layoffs:

  • Products get worse
  • User satisfaction drops
  • Technical debt accumulates
  • Systems become fragile
  • Innovation stops
  • Competitive advantage erodes

But this happens slowly. Quarterly earnings might look good for a year or two while the foundation crumbles.

The AWS outage is a preview: This is what happens when you cut the people who keep systems running and products functional.

The expertise we provide—as UX consultants, product designers, researchers—isn't optional decoration. It's structural integrity.

When we're gone, things break. It just takes time for leadership to notice.

Meet Faraj Nayfa. We are currently managing the social media of his restaurant, Hala In, located in Mayfair neighborhood in Chicago, Illinois. He is a seasoned small business owner of 11 years, and is busy with managing the restaurant.

Since he personally has no time or social media experience to curate an online presence for it, EVE has helped to start the foundation for an online following onInstagram and Facebook to reach customers Faraj would previously have missed out on.

It is important to recognize that social media marketing is becoming the new norm. While the start up of a social media strategy can be overwhelming, it doesn’t have to be.

While you focus on your passion of running your business, EVE is here to focus on our passion of helping you navigate the social media world and digital business.

Since he personally has no time or social media experience to curate an online presence for it, EVE has helped to start the foundation for an online following onInstagram and Facebook to reach customers Faraj would previously have missed out on.

It is important to recognize that social media marketing is becoming the new norm. While the start up of a social media strategy can be overwhelming, it doesn’t have to be.

While you focus on your passion of running your business, EVE is here to focus on our passion of helping you navigate the social media world and digital business.

The Hope for 2026: Will Things Change?

It's October 2025. The year is almost over. Many of us are just trying to survive until 2026.

What we're hoping for:

  • Economic stabilization
  • Recognition that design/UX is critical
  • Better treatment of workers
  • Return of empathy in leadership
  • Meaningful change in corporate culture

What we're realistic about:

  • Change takes time
  • Many companies won't learn until failure forces them
  • Some damage is permanent
  • Recovery will be slow

What we're working toward:

  • Building our own agencies and consultancies
  • Creating fractional UX arrangements that work for modern reality
  • Helping companies understand the value of design leadership
  • Advocating for better treatment of workers
  • Building community and collective support

The Lost Internet: When Fun Turned to Commerce

Here's something we've been reflecting on: The internet used to be fun.

What it used to be:

  • Place to explore weird websites
  • Discover creative projects
  • Connect with niche communities
  • Learn randomly interesting things
  • Express creativity freely
  • Experience genuine human connection

What it's become:

  • Platform to sell you things
  • Mechanism for surveillance capitalism
  • Arena for engagement manipulation
  • Source of constant advertising
  • Generator of anxiety and FOMO
  • Destroyer of attention and focus

The loss: That blank canvas. That boredom. That wandering creativity. That time to think and reflect.

Now: AI generates content on command. Algorithms curate everything. Ads interrupt constantly. Nothing feels organic or real.

We miss the internet that was human-created, human-scaled, and human-focused.

The Dark UX Patterns Destroying Us Physically

UX consultants across the industry need to reckon with what we've created:

Dark patterns that harm users:

  • Infinite scroll (prevents natural stopping points)
  • Notification systems designed to interrupt
  • FOMO mechanics that punish not checking in
  • Like/follower counts creating social anxiety
  • Algorithmic feeds showing inflammatory content
  • Autoplay preventing intentional choice
  • Variable reward schedules (slot machine psychology)

The physical consequences:

  • Changed posture ("tech neck")
  • Eye strain and vision problems
  • Disrupted sleep patterns
  • Increased anxiety and depression
  • Decreased attention spans
  • Social isolation despite "connection"

We've literally changed how human bodies hold themselves. Fashion is evolving to accommodate our hunched, phone-staring posture. This is not normal. This is not healthy.

We need to talk about our complicity in building systems that harm users—even when we were trying to help.

The Gen Z Rebellion: Getting Off the Grid

Here's a ray of hope: Gen Z is checking out.

What we're hearing from young people:

  • "I'm off social media"
  • "I don't have TikTok, Instagram, or Facebook"
  • "I'd rather stare at the ceiling than look at my phone"
  • "Just text me—I'm not on any apps"

The oldest of my children (now an adult) hates social media. She'd rather sit and stare at the ceiling, listen to music, and exist in physical space.

This is what we used to do. Sit. Stare at ceiling. Listen to music. Let our minds wander. Get bored. Create something from boredom.

Gen Z recognizes something we're still in denial about: These platforms aren't serving us. They're using us.

The wisdom of youth: Rejecting what previous generations accepted. Setting better boundaries. Choosing presence over performance.

What Companies Should Be Doing (But Aren't)

As product design consultants and fractional design officers, here's what we'd recommend if companies actually wanted to treat people humanely:

1. Stop Surprise Layoffs

  • Give advance warning when possible
  • Have honest conversations about company health
  • Provide resources for job searching
  • Offer outplacement services
  • Maintain humanity and respect

2. Provide Real Severance

  • Minimum 2-4 weeks per year of service
  • Full health insurance coverage for 6+ months
  • Continuation of benefits during transition
  • Support for workers, not just legal protection for company

3. Maintain Health Insurance

  • Don't shift COBRA costs to laid-off workers
  • Provide bridge coverage fully paid
  • Recognize people need healthcare during unemployment

4. Communicate Honestly

  • Tell employees about company struggles
  • Be transparent about potential layoffs
  • Give people time to prepare
  • Don't pretend everything is fine until the day of layoffs

5. Value Expertise

  • Recognize that experienced workers have irreplaceable knowledge
  • Document systems and processes before letting people go
  • Ensure knowledge transfer happens
  • Don't eliminate entire teams without transition plans

6. Consider Union Recognition

  • Allow workers to organize
  • Engage in good-faith collective bargaining
  • Recognize that strong workers make strong companies
  • Stop union-busting tactics

None of this is radical. This is basic human decency.

The Call for Reflection: What Kind of Industry Do We Want?

We're at a crossroads. The tech industry can continue down its current path:

  • Treating workers as disposable
  • Prioritizing short-term profit over long-term stability
  • Cutting expertise and watching systems fail
  • Creating products that harm users
  • Operating on fear rather than inspiration

Or we can collectively demand something better:

  • Humane treatment of workers
  • Recognition of expertise as valuable
  • Investment in craft and quality
  • Products that serve rather than exploit
  • Community over competition

As UX design agencies and consultants, we have some power to influence this:

  • We can refuse to implement dark patterns
  • We can educate clients about long-term value
  • We can advocate for proper research and testing
  • We can demonstrate the cost of cutting expertise
  • We can build better alternatives

But we need collective action. We need community. We need to stop accepting the unacceptable.

What You Can Do Right Now

If you're employed:

  • Document your expertise and knowledge
  • Build your network outside your company
  • Start side projects and freelance
  • Save emergency fund
  • Discuss wages with colleagues
  • Learn about unionization
  • Support others who are struggling

If you're laid off:

  • You're not alone—connect with community
  • Take time to process and recover
  • Consider fractional UX or consulting work
  • Geographic arbitrage (move to lower cost areas)
  • Explore alternative careers if tech isn't working
  • Prioritize mental health

If you're a leader:

  • Treat people like human beings
  • Provide honest communication
  • Fight for better severance packages
  • Push back against inhumane layoff practices
  • Advocate for your team
  • Build trust, not fear

If you're starting a business:

  • Partner with other entrepreneurs
  • Create mutual support networks
  • Be realistic about timeline and challenges
  • Consider UX consulting firms for strategic help
  • Don't try to do everything alone

The LinkedIn Episode: Coming Next Week

Next week, we're diving back into LinkedIn—this time with a special guest recruiter who will share their perspective on how the platform has evolved (or devolved).

Questions we'll explore:

  • How has LinkedIn changed for recruiters?
  • How is AI filtering resumes?
  • Are qualified candidates being eliminated by algorithms?
  • What would make recruiting better?
  • How can we fix what's broken?

Send us your questions: questions@uxmurdermystery.com

We want to hear:

  • Your LinkedIn horror stories
  • Your recruiter experiences
  • Your ideas for improvement
  • Your feedback on this series

Final Thoughts: The Beauty of Boredom

We want to leave you with this:

There is beauty in the blank page. Beauty in boredom. Beauty in reflection.

The internet—and technology generally—used to enable creativity. Now it often replaces it.

We need:

  • Time to stare out windows
  • Space to let minds wander
  • Boredom that sparks imagination
  • Reflection that leads to insight
  • Connection that feels real

We used to have this. We can have it again. But it requires conscious choice to step away from the algorithms, the engagement loops, the constant stimulation.

As UX professionals, we should be designing for human flourishing, not human exploitation.

That starts with how we treat ourselves and each other.

Struggling with job insecurity, career transitions, or building a consulting practice? As fractional design officers, we've navigated these challenges ourselves and help others do the same.

Whether you need strategic career guidance, help transitioning to fractional UX work, or consultation on building sustainable design practices, we bring decades of experience and genuine understanding of what you're facing.

Looking for a UX design agency that understands the human cost of tech industry dysfunction—and works to build something better? Let's talk about creating sustainable, humane design practices together.

This article is based on content from the UX MURDER MYSTERY podcast.

HOSTED BY: Brian J. Crowley & Eve Eden

EDITED BY: Kelsey Smith

INTRO ANIMATION & LOGO DESIGN: Brian J. Crowley

MUSIC BY: Nicolas Lee

A JOINT PRODUCTION OF EVE | User Experience Design Agency and CrowleyUX | Where Systems Meet Stories ©2025 Brian J. Crowley and Eve Eden

Email us at: questions@UXmurdermystery.com

About the Author:

About the Author:

More Articles by EVE

EVE will be going to Ferndale, a suburb of Detroit, Michigan (MI) to work with Pathway |x| Events, (or PXE for short), a workforce development and event design business committed to connecting companies, schools and families to industries in Michigan facing a talent and skills gap.

In today’s digital age, anyone who wishes to build an online presence has to pay attention to SEO, and one of the ways to do so is to pay attention to create backlinks on your blog and/or website.

Sketch is the efficient design program helping UX designers save hours on projects.